PLEASE READ THIS IMPORTANT INFORMATION

Booking Terms

Your reservation is made with Peter and Judith Freckelton trading as The Sandpiper Hotel ("the hotel") and represents a legally binding contract between you and the hotel.

Check-in time: 2pm. Last check in 9pm unless otherwise arranged. Rooms may be re-let if no notification of a check in later than 9pm is given.

Check-out time: 10.00am

All guests are required to register in writing on arrival. Proof of identity may be required.

We are a private hotel and admission is only granted to those who are paying for their night's accommodation.

Car parking: Car parking is limited and is allocated to a selection of rooms. Rooms displayed on the online booking will say if parking is available with the room.  Parking spaces are available from 2pm on the day of arrival and must be vacated by 10:00am on the day of departure. Any vehicles parked outside these times without prior permission will be towed. The hotel cannot accept responsibility for any loss or damage to vehicles.  Vehicles that are obstructing  other vehicles or spaces will be towed.  At busy times you may be required to leave your car keys with us to maximise space.  If you are unwilling to leave your keys with us please make alternative parking arrangements.

Bar: The bar room will be closing at the end of the 2010 season. For 2011 there will instead be a dry guest lounge. The bar will remain open 7pm - 11pm on Friday and Saturday evenings until 6th November 2010.

Deposits: All bookings must be paid in full if using the online booking, or secured with a deposit paid with a credit or debit card over the phone. Rooms are not secured until the deposit has been paid. The amount of the deposit will be equal to the total cost of the first night's accommodation or 25% of the total value of the booking, whichever is greater. For one night stays, full payment will be required at the time of booking. If your stay is due to start within 2 days of booking full payment will be required at the time of booking. All balances are due on arrival, by cash or credit/debit card.

Group Bookings: We do not accept group bookings. This includes groups of more than three couples.

Any booking which appears to be a group booking, or any series of bookings which appear to be related will not be honoured. In this event your credit/debit card will be charged for the full amount of the balance and no refunds will be issued for online bookings.

Stairs:  Access to all rooms requires the negotiation of stairs.  We have no lift.  If you are unable to manage stairs then we regret we are unable to accommodate you.

Electrical equipment: We are not able to provide extension leads for any electrical equipment you bring with you, including any medical aids.

Cancellation: All deposits are non refundable. For all bookings a minimum of 7 days notice is required for cancellation or amendment. For cancellations made at least 7 days prior to the start of your stay, no further payment will be due (for online bookings your payment will be refunded less the cost of the first night's stay). For any cancellations made within 7 days of the start of your stay (including no show) full payment will be due (for online bookings no refunds will be given). At the sole discretion of the proprietors, Charges MAY be waived (or online payments refunded) in full or part if we are able to re-let the cancelled room(s).
Please note that DISCOUNTED RATES and SPECIAL OFFERS are non-refundable under any circumstances. Offers may not be used in conjunction with any other offer or special rate unless specifically indicated. We require a valid credit or debit card to secure bookings and reserve the right to charge the card as detailed above. By entering into this contract you are authorising us to make the above charges to the card without any additional consent being required.

Special dietary requirements: we regret that we are not able to accommodate anyone with a serious and/or life-threatening nut or food allergy as we cannot guarantee the provenance of every item of food in our kitchen. We are happy to cater for other dietary needs, such as vegetarian diets, but please tell us at the time of booking as we can provide a much more interesting menu with prior notice. (On the subject of allergies, please note there is a resident hotel cat, and two dogs). We are unable to accommodate alternative breakfast times unless agreed at the time of booking.

Single occupancy: Single occupancy of a double/twin room will be charged as two persons.

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Damage/Theft: we reserve the right to charge for the replacement, cleaning or repair of any item(s) belonging to the hotel, or the fabric of the hotel itself, damaged either wilfully or because reasonable precautions have not been taken. We reserve the right to charge for the replacement of items that are found to be missing following departure. In these events, your credit card will charged without prior consent being required against invoice(s) that will be provided for the costs incurred.

Behaviour: The hotel reserves the right to remove from the premises any guest who does not comply with these terms and conditions, is deemed to be a risk to health and safety, or whose behaviour the proprietors feel is unacceptable. Where complaints are made by other guests about the behaviour of individuals these will be investigated and if upheld the individuals and associated guests will be be removed from the premises. In such instances no refunds will be given.

Smoking: We are a smoke free premises throughout. The hotel reserves the right to remove from the premises any guest suspected of smoking in a no-smoking area. In such instance no refund will be given.  Charges will be made for deep cleaning and nights where we are unable to relet the room due to the smell.

Updated: 02/09/10

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©Sandpiper Hotel 2006

The Sandpiper Hotel Blackpool offering great value, quality Bed and Breakfast and room only accommodation in Blackpool's South Shore.